The Power of Language – CQU

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The language around Scope of Practice and Duty of Care can be wordy and confusing. Yet, if you are able to fully understand and confidently articulate it to others, then your level of professionalism will be increased ten-fold.

This online micro-credential will clarify the difference between sympathy and empathy, and provide an understanding of the nuances of your language, which can translate into powerful questioning and strong relationships between yourself and your clients.

This is a non-creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio.

Fee:     $45

Duration:     2 hours


This course has been created in partnership with Central Queensland University

  1. Gain a clear understanding of what is exactly in your Scope of Practice as a fitness professional working in Australia and feel confident explaining to others, including Allied Health Professionals
  2. Develop powerful questions to your professional toolbox to engage new clients
  3. Understand how empathy, not sympathy, can impact positively on the health and well-being outcomes of your clients
  4. Define appropriate communication to this client group within your scope as a health and fitness professional.


Intakes:  Enrolments are taken throughout the year on a continuous basis.

Study Mode:  Online

Outcomes, Career Opportunities and Occupations:

This course provides Professional Development for health and fitness professionals.

Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours and a CQUniversity Certificate of Completion.

Course Enquiries:


Feedback from Course Participants

Hi Mish, 

I’ve just completed your wonderful course as part of my CEC’s as a PT of 20 years. I loved it. It described and embodied what I see everyday training clients aged over 30 40 50 60 & 80 year old women and men. 

It reiterated and brilliantly and simply educated me on what we experience together training & talking daily about everything your course delivered. 
Precise and well done. Thoroughly enjoyed it. 
I would be happy to receive info on any other courses! 
Thank you. 

-Sammy – Zen Ranch Fitness, Northern Territories

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